Katlo Sandy Teseletso

Sales Assistant

About

Highly motivated and customer-focused Sales Assistant with over two years of experience in dynamic retail and promotional environments. Proven ability to engage customers, drive sales, and contribute to team success through strong product knowledge and service excellence. Passionate about creating positive client experiences and supporting confident purchasing decisions.

Work Experience

Shop Assistant

Chapiwa Holdings

Nov 2020 - Jun 2022

Gaborone, South-East District, BW

Successfully managed retail operations as a Shop Assistant, ensuring exceptional customer service, efficient transaction processing, and organized inventory management to enhance the shopping experience.

  • Enhanced customer satisfaction by actively greeting clients and providing expert product information, leading to positive shopping experiences.
  • Processed daily cash and card transactions with high accuracy using POS systems, ensuring efficient and error-free checkout operations.
  • Optimized store presentation and product accessibility by meticulously restocking shelves and maintaining an organized, visually appealing showroom layout.
  • Contributed to efficient inventory management by accurately supporting stock counts and promptly reporting shortages to management, minimizing potential sales losses.

Education

Secondary Education

Swaneng Hill School

Jan 2019 - Dec 2020

Serowe, Central District, BW

Secondary Education

Boipelego Secondary School

Jan 2016 - Dec 2018

Gaborone, South-East District, BW

Skills

Customer Service

  • Customer Engagement
  • Product Knowledge
  • Client Relations
  • Inquiry Resolution

Sales Support

  • Promotional Sales
  • Sales Strategy Implementation
  • Client Confidence Building

Retail Operations

  • Stock Control
  • Inventory Management
  • Visual Merchandising
  • Store Layout Optimization
  • POS Systems

Interpersonal Skills

  • Active Listening
  • Relationship Building
  • Customer Communication
  • Team Collaboration

Communication

  • Verbal Communication
  • Written Communication
  • Reporting

Work Ethic

  • Reliability
  • Flexibility
  • Weekend Availability
  • Weekday Availability